Privacy Notice and Cookies

This notice relates to the data that you share with us via this website. For terms and conditions of using this website and placing orders with us please refer to "Terms and Conditions".

Last modified: 16th November 2018

The Nursery Shop ("we", "us", "our") are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after your personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience.

We have published this notice to help you understand

We may update and modify this policy and suggest that you refer back to this notice when using our website and ordering goods from us.

The Nursery Shop will be what is known as the "Data Controller" of the personal data you provide to us. The Data Controller determines the purposes and way in which any personal data are, or will be, processed.

Should you need to contact us please write to:
Data Controller, The Nursery Shop, 15 Market Place, Abingdon, Oxfordshire, OX14 3HA or via info@thenurseryshop.com quoting Privacy Enquiry.

What Information We Collect.

Via Cookies we gather anonymous information regarding your current visit and subsequent visit to our website. Details of these cookies are outlined in the Cookies section of this policy.

When placing an Order we collect information of your full name, email address, payment address, delivery address, IP address, telephone numbers and goods ordered from us.

We use a third party payment processor to process payments made to us. With the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. All such information is provided directly to our third party processor PayPal, whose https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev.

How Do We Use Your Information.

Cookies: This information is used to record your preferences and analyse performance of our site. Some cookies are essential for the operation of this website. Details of these cookies are outlined in the Cookies section of this policy.

Orders: Information gathered through the ordering process is used to validate the order and check for fraudulent activity. Your details are used to enable us to deliver the goods you order and communicate the process of the order with you.

The information we hold and process will be used for our management and administration of your order. We will keep and use it to manage our contract with you effectively, lawfully and appropriately. This includes using information to enable us to check for fraudulent activity and for warranty and guarantee requirements, and protect our legal position in the event of disputes.

We may share your information with third-party suppliers and courier companies to fulfil our contracted obligation in supplying and shipment of goods. We are not responsible for third-party privacy policies and you should request these policies from us when placing your order.

We will not share your information with marketing or advertising companies or any other third-party without your written consent.

How Long We Keep Your Information.

Your personal data will be stored for a period up to 7 years in order to meet financial recording requirements.

For information regarding cookies please see cookies section within this policy.

Keeping In Touch.

If you have any concerns as to how your data is processed you can contact:
Data Controller, The Nursery Shop, 15 Market Place, Abingdon, Oxfordshire, OX14 3HA or via info@thenurseryshop.com quoting Privacy Enquiry.

What Are Your Rights.

You have the right to lodge a complaint to the Information Commissioners Office if you believe that we have not complied with the requirements of the GDPR with regard to your personal data.

Cookie Notice.

This notice is designed to help you understand what cookies are, how we use them and the choices you have in regards to their use.

By continuing to use www.thenurseryshop.com, the "Site", you are agreeing to our use of cookies in the manner described in this notice.

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognise you as a user either for the duration of your visit (using a "session cookie") or for repeat visits ( a "persistent cookie"). They are not harmful and do not collect or contain any sensitive information.

You can turn off cookies. You may change your website browser settings to reject cookies, although doing so may impair the functionality of this website.

Cookies are either:

The cookies we use are:

Specific Cookies Used on the Site: